Privacy Policy

Effective Date: 14 January 2026

1. Introduction

Halane Consultancy & Training Center ("Halane", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, process, store, and share personal data in accordance with the General Data Protection Regulation (GDPR) and German Federal Data Protection Act (BDSG).

2. Data Controller

Halane Consultancy & Training Center
Paul-Roosen Str 47, 22767 Hamburg, Germany
Email: info@hctcentre.org
Phone: +49 4018087111

3. Personal Data We Collect

Full names
Email addresses
Phone numbers
Company names
Job titles
Physical addresses
Messages, inquiries, CVs or resumes
Assessment or training-related data
Feedback or testimonials

4. How Data is Collected

Website contact forms
Booking or consultation request forms
Email communication (info@hctcentre.org)
Phone calls and WhatsApp messages
Surveys or training assessments (if applicable)

5. Cookies & Tracking

We use cookies and similar technologies to improve website performance, analytics, and marketing:

Google Analytics
Marketing cookies
Website performance cookies
LinkedIn Insight Tag

6. Purposes of Processing

Your data is collected and processed for purposes including:

Providing our services, consultations, and training programs
Responding to inquiries and support requests
Sending marketing communications (with consent)
Website analytics and optimization
Compliance with legal obligations
Research and reporting

7. Legal Basis for Processing

Consent: Explicit consent provided for specific purposes (e.g., newsletters)
Contract: Processing necessary to perform our services
Legal obligation: Compliance with legal requirements
Legitimate interests: Necessary for business operations, balanced against your rights

8. Third-Party Sharing

We share personal data only when necessary, including:

Trainers or consultants delivering services
CRM tools and email marketing platforms (e.g., Mailchimp)
Cloud storage providers (e.g., Google Drive, Dropbox)
Legal, accounting, or regulatory authorities if lawfully required

9. International Transfers

Some data may be transferred outside the EEA. Adequate safeguards such as Standard Contractual Clauses will be used to ensure GDPR compliance.

10. Data Retention

We retain personal data only as long as necessary for the purposes stated or required by law. Data will be securely deleted or anonymized after retention.

11. User Rights

Under GDPR, you have the following rights:

Access: Request a copy of your data
Correction: Correct inaccurate or incomplete data
Erasure: Request deletion of data
Restriction: Request limited processing
Objection: Object to processing based on legitimate interests
Data Portability: Receive your data in a structured format
Withdraw Consent: Revoke consent at any time
Lodge Complaint: Contact your supervisory authority (e.g., Hamburg Commissioner for Data Protection)

12. Security Measures

We implement technical and organizational measures to protect personal data. However, no transmission or storage method is fully secure.

13. Marketing Communications

If consented, we may send newsletters, promotional emails, event invites, or offers. You may opt out anytime via an unsubscribe link or by contacting info@hctcentre.org.

14. Age Restriction

Our website and services are not directed to children under 16. If we process data in the future from minors, parental consent will be required.

15. Payment Data

Currently, we do not process payments through the website. If implemented in the future, payment data will be processed securely and in compliance with GDPR.

16. Consent for Forms

By submitting any form on our website, you explicitly consent to our processing of your personal data as described in this policy. You can withdraw consent at any time by contacting info@hctcentre.org.

17. Changes to Privacy Policy

We may update this Privacy Policy periodically. The effective date reflects the latest version. Continued use of our services constitutes acceptance of any changes.

18. Complaints / Supervisory Authority

You have the right to lodge a complaint with a data protection authority, such as the Hamburg Commissioner for Data Protection and Freedom of Information, if you believe your rights have been violated.

19. Cookies Popup Message Example

Example for your website: “We use cookies to improve your experience, provide analytics, and deliver marketing. By continuing to use our site, you consent to our use of cookies. You can manage preferences in your browser settings.”

20. Contact Information / Footer

For any questions or concerns about this Privacy Policy or your data, contact us at:
Email: info@hctcentre.org
Address: Paul-Roosen Str 47, 22767 Hamburg, Germany
Phone: +49 4018087111